Frequently Asked Questions
- What is Rouge Makeup Salons?
Rouge provides professional makeup applications and other beauty services, as well as a custom makeup beauty bar.
- Who applies the makeup?
Our makeup artists are hand-picked professional artists who have worked in the field AND been trained in the Rouge way. Our artists will listen to what you want to help you feel like your most beautiful you.
- How long will my appointment take?
Depending on your service, an appointment can range from 10 minutes to an hour. If you’re in a rush, let us know how much time you have and we’ll make sure to have you ready in time.
- How much do your services cost?
To see a full of our services and pricing, visit our Looks/Services page here.
- What types of payment do you accept?
Rouge Salons accepts Visa, MasterCard, American Express and Discover cards for online bookings. For all other payment types, including international payments, please contact the salon for assistance.
- How do I prepare for my appointment?
We prefer you have a makeup-free, cleansed and moisturized face. However, if you want to keep some makeup on, we can work with that!
- How long does the makeup last?
Our makeup applications are built to last and hold throughout your day, night and beyond!
- Can men come to Rouge?
Of course, everyone deserves a little pampering! All of our services are available for men.
- Do you do parties?
Yes, we do! To learn more about hosting a party or event at our salons, click here.
- Do you sell makeup?
Yes! Visit either of our locations to shop a full range of the products we use in the salon.
- Can I book an appointment outside of Rouge's hours?
Yes! You are busy and this is a service for you. Let our stylists come to you with our house-call service.
- Can I book an appointment online?
Yes! Click here to book your appointment.
- I forgot my username / password.
Don’t worry, you can reset your password here. For issues with your username, please call the salon for assistance.
- Does Rouge do weddings?
Of course! We offer both in salon and on locations services for brides and their parties. You can learn more here.
- Do you offer gift cards?
Gift cards are available to purchase online and in store, order yours here.
- How do I check my gift card balance?
Please call the salon to check your gift card balance.
- Can I purchase a package of appointments?
Yes! Packages are a great way to save money and to make beauty a part of your regular routine. Learn more about our C-Suite Monthly Makeup Membership by clicking here.
- What is your cancellation policy?
Rouge Salons requires a 24 hour notice for any appointment cancellations. Failure to cancel in less than 24 hours or no-shows will incur a charge for the full list price of the service. If you need to cancel or change your appointment, please call our salon.
- How do I change or cancel an existing appointment?
If your schedule changes and you need to cancel or change your appointment, you can do so by calling our salon.
- Is gratuity included in the service price?
Gratuity is not included in the service price. For your convenience, the suggested gratuity amount will be indicated on your receipt at checkout.
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